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| | | Author: | Bendix  | | Posted: | May 21, 2024 10:18 | | Subject: | Problem with 4293136 / 4296983 | | Viewed: | 76 times | | Topic: | Selling | |
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| These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
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| | | | | Author: | oukexergon | | Posted: | May 21, 2024 10:29 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 24 times | | Topic: | Selling | |
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| In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
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This definitively sounds like an under-done entry and the components should be
listed separately (even if it's the minifig with the parachute). But if you
listed it as used--how can it be used without opening the card? What is there
to disagree about? I think they are not being reasonable.
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| | | | | | | Author: | Bendix | | Posted: | May 21, 2024 10:31 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 21 times | | Topic: | Selling | |
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| In Catalog Requests, oukexergon writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
This definitively sounds like an under-done entry and the components should be
listed separately (even if it's the minifig with the parachute). But if you
listed it as used--how can it be used without opening the card? What is there
to disagree about? I think they are not being reasonable.
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...special customer...
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| | | | | Author: | yorbrick | | Posted: | May 21, 2024 10:32 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 20 times | | Topic: | Selling | |
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| In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
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What do you mean by just the minifigure, and how did you list it? Did you have
the parachute and weight? In the description did you mention no packaging?
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| | | | | | | Author: | Bendix | | Posted: | May 21, 2024 10:37 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 22 times | | Topic: | Selling | |
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| In Catalog Requests, yorbrick writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
What do you mean by just the minifigure, and how did you list it? Did you have
the parachute and weight? In the description did you mention no packaging?
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Sure: the minifig with parachute and weight, which are assembled.
And no: I didn`t mentioned "no destroyed card" in the description.
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| | | | | | | | | Author: | yorbrick | | Posted: | May 21, 2024 11:13 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 22 times | | Topic: | Selling | |
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| In Catalog Requests, Bendix writes:
| | In Catalog Requests, yorbrick writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
What do you mean by just the minifigure, and how did you list it? Did you have
the parachute and weight? In the description did you mention no packaging?
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Sure: the minifig with parachute and weight, which are assembled.
And no: I didn`t mentioned "no destroyed card" in the description.
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I think you should have said no packaging in the description, like you should
do for normal used sets.
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| | | | | | | | | | | Author: | peregrinator | | Posted: | May 21, 2024 11:46 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 26 times | | Topic: | Selling | |
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| In Catalog Requests, yorbrick writes:
| | I think you should have said no packaging in the description, like you should
do for normal used sets.
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I think that could be the solution.
I don't think Used is sufficient for the customer to know that the card won't
be included. Used could just mean that the card is in Used condition, but hasn't
been opened.
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| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | May 21, 2024 11:59 | | Subject: | (Cancelled) | | Viewed: | 17 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | Author: | Turez | | Posted: | May 21, 2024 10:44 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 24 times | | Topic: | Selling | |
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| In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
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Is it possible to disassemble the minifigure? And can you separate the parachut
with weight from the figure?
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| | | | | | | Author: | Bendix | | Posted: | May 21, 2024 11:06 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 27 times | | Topic: | Selling | |
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| In Catalog Requests, Turez writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
Is it possible to disassemble the minifigure? And can you separate the parachut
with weight from the figure?
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Just to make clear: think, there should be a catalog entry for the assemble:
minifig with parachute and weight
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| | | | | | | | | Author: | Stellar | | Posted: | May 21, 2024 11:07 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 27 times | | Topic: | Selling | |
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| In Catalog Requests, Bendix writes:
| | In Catalog Requests, Turez writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
Is it possible to disassemble the minifigure? And can you separate the parachut
with weight from the figure?
|
Just to make clear: think, there should be a catalog entry for the assemble:
minifig with parachute and weight
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I think Jonas asked if the legs, torso and head are all glued and can't be
taken apart form the assembly of parachute weight and headgear.
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| | | | | | | | | | | Author: | Bendix | | Posted: | May 21, 2024 11:13 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 20 times | | Topic: | Selling | |
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| In Catalog Requests, Stellar writes:
| | In Catalog Requests, Bendix writes:
| | In Catalog Requests, Turez writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
Is it possible to disassemble the minifigure? And can you separate the parachut
with weight from the figure?
|
Just to make clear: think, there should be a catalog entry for the assemble:
minifig with parachute and weight
|
I think Jonas asked if the legs, torso and head are all glued and can't be
taken apart form the assembly of parachute weight and headgear.
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All glued together.
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| | | | | | | | | | | | | Author: | Turez | | Posted: | May 21, 2024 11:55 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 32 times | | Topic: | Selling | |
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| In Catalog Requests, Bendix writes:
| | In Catalog Requests, Stellar writes:
| | In Catalog Requests, Bendix writes:
| | In Catalog Requests, Turez writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
Is it possible to disassemble the minifigure? And can you separate the parachut
with weight from the figure?
|
Just to make clear: think, there should be a catalog entry for the assemble:
minifig with parachute and weight
|
I think Jonas asked if the legs, torso and head are all glued and can't be
taken apart form the assembly of parachute weight and headgear.
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All glued together.
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Then the entry is correct as is, because we don't add additional entries
for gear items that are just missing the packaging (and yes, I'd say that
card is nothing more than the packaging).
As others have mentioned, the solution here would be to indicate whether the
packaging is included or not.
Then again, as a customer, I would not expect it to be included with a used item
and would ask in advance to be sure.
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| | | | | | | | | Author: | yorbrick | | Posted: | May 21, 2024 11:12 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 19 times | | Topic: | Selling | |
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| In Catalog Requests, Bendix writes:
| | In Catalog Requests, Turez writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
Is it possible to disassemble the minifigure? And can you separate the parachut
with weight from the figure?
|
Just to make clear: think, there should be a catalog entry for the assemble:
minifig with parachute and weight
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I imagine the problem here is that these are not really different to things like
keychains.
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| | | | | | | | | | | Author: | randyf | | Posted: | May 21, 2024 11:21 | | Subject: | Re: Problem with 4293136 / 4296983 | | Viewed: | 28 times | | Topic: | Selling | |
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| In Catalog Requests, yorbrick writes:
| | In Catalog Requests, Bendix writes:
| | In Catalog Requests, Turez writes:
| | In Catalog Requests, Bendix writes:
| | These are minifigs on a card. By opening you'll destroy the card.
I sold this minfig as used (sadly there`s no catalog entry only for the minifig),
taking as a fact this won`t include its damaged card.
My customer strongly disagree and want his money back.
So maybe there should be a catalog entry for only the minifig?
|
Is it possible to disassemble the minifigure? And can you separate the parachut
with weight from the figure?
|
Just to make clear: think, there should be a catalog entry for the assemble:
minifig with parachute and weight
|
I imagine the problem here is that these are not really different to things like
keychains.
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Yep.
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